Policies
Return & refund.
Everything we sell is food — wood-pressed oils and raw honey. We stand behind every bottle and jar, and we make it right when something reaches you wrong.
If something arrives damaged or leaking
Message or call us on WhatsApp within 48 hours of delivery — a photo of the bottle or jar is enough. We'll send a replacement or refund the item, whichever you prefer.
If we sent the wrong item or short count
Same story: send us your order number (it starts with SAB-) and a photo, and we'll correct it — a replacement or a refund of the difference.
Opened bottles and jars
We can't take back opened packs. Once a food item leaves our shelves we can't sell it again. If something tastes or smells wrong, tell us anyway — we'd rather know and make it right.
Store pickup
Please check your order before you leave the store. Once collected, the same rules above apply.
How refunds are paid
Orders are paid in cash, so refunds go back by UPI or bank transfer once we've confirmed the details with you on WhatsApp or phone.